Customs Services

Ph: +685 21561 (Matautu)
Ph: +685 51574 (Savaii)
PO Box 44, Apia
info_service@revenue.gov.ws

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Inland Revenue Services

Ph: +685 20411 (Apia)
Ph: +685 51574 (Savaii)
PO Box 1877, Apia
www.revenue.gov.ws

Request for Expression of Interest

Project: Separation of MCR and form two Respective Ministries.

Title: Human Resource Consultancy Services to provide Technical Analysis and Evaluation in Facilitating the Proposal separation of the Ministry of Customs and Revenue as endorsed by Cabinet (FK(22)03).

  • The newly planned Government reform to separate the current Ministry of Customs & Revenue to establish two separate government bodies, is an initiative to increase efficiency in service delivery as well as creating effective measures to foster innovative methods to increase economic benefits.
  • The consulting service will provide technical assistance and support on the development and implementation of proposed organisational structures for the new entities including provisions of providing support for Human Resource Management assessment and planning. This includes the conducting of needed research, desktop reviews, stakeholder and staff consultations, analysis and report writing.
  • The terms of reference for the Human Resource Specialist / Consultant will be:
    • To conduct an assessment of the current shared human resources between Customs & Revenue.
    • To assess the core functions of the two separate entities and identify the support services requirements for each of the separate entities.
    • To develop proposed organisational structures for the two separate entities considering the following human resource aspects:
      • Job and skill changes to meet labour demands of each entity.
      • Human Resources needs required to accomplish each entity’s vision, mission and objectives as well as to improve performances.
      • The workforce for each entity to have optimal technical and soft skills to achieve productivity
      • Career paths for employees to increase job satisfaction and value
    • To identify key human resource policies and processes that are required for building, strengthening and maintaining effective human resource management while ensuring compliance with Public Service legislations and policies.
    • To develop functional and job descriptions are required under the proposed organisational structures.
    • To provide support on the preparation of submission documentation in line with Public Service legislations and policies – as to manage the required recommendation process with Public Service Commission (PSC), Ministry of Finance (MOF) and Cabinet sub – committee members, in order to gain central approval for the proposed organisational structures.
  • The key deliverables/outputs of this concultancy will be:
    • Inception Report on how the above consultancy will be performed – outlining the methodology and work plan including the number of consultations, those will be consulted, information to be collected and proposed outline of the main report.
    • Draft Report – addressing all the requirements of the TOR outlined under the Section C above. The Consultant is required to make presentations on the draft report to the client and key stakeholders.
    •  Final Report – a finalised version of the draft report after incorporating all the comments and feedback from the MCR, Canbinet sub-committee members and other key stakeholders (eg. PSC and Ministry of Finance).
    • Draft Cabinet – presenting the proposed organisational structures for Cabinet consideration and approval.
  • Work packages for key deliverables are depicted in Table below:
Output Deliverables Timeline
1. Scoping, needs assessment and job analysis.
  • Inceptions Report stating methodology and work plan.
5 working days
2. Design of draft report (with draft proposed aroganisational structures) – following completion of data collection, consultation, research and desktop reviews.
  • Draft Report 
20 working days
3. Finalisation of the draft report (with final proposed organisational structures).
  • Draft Report.
  • Draft Cabinet Paper
7 working days

Total

32 working days
  • Consultancy tasks are to be conducted within thirty two (32) working days under urgent conditions and needs to be completed by the set time frame.
  • The Ministry of Customs & Revenue now invites the interested human resource consultants to provide information to validate the required qualification and relevant experience to perform the prescribed services. The shortlisting:
    • At least 10 years’ experience as a Human Resource Consultant. 
    • Have conducted and successfully completed similar consultancy work in the last 5 years. Please provide detailed description of services rendered, with references from recipients/implementing agencies.
  • A Consultant will be selected in accordance with the following legislations:
    • Treasury Instructions – Section 6 Procurement and Contracting (Amended 2020)
    • Procurement Operating Manual (POM) 2020
    • Consultancy Remuneration Framework 2018
  • Expressions of Interests must be in a sealed envelope clearly marked “SEPARATION PROJECT MCR 2022 – Human Resource Consultancy services for the Ministry of Customs and Revenue” must be delivered in a written form to the address below by 11:00am on Monday 4th July 2022 

The Secretary

Tenders Board

Level 4, Central Bank Building 

Apia

  • Further information can be obtained from the Corporate Service Division at the Customs headquarters in Matautu, ask for ACEO Corporate Service – Zella Loretta Schwenke on telephone 21561 (ext. 103) or email zschwenke@revenue.gov.ws.

 

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