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WELCOME TO THE MINISTRY OF REVENUE
"A Resilient and Prosperous Samoa through effective revenue governance"

Our Forms

Ministry of Revenue Customer Satisfaction Survey

The Ministry of Revenue welcomes feedback from taxpayers and customers on their experience with our services.

If you have used or contacted a Ministry of Revenue service within the past 3 months, we invite you to complete our Customer Satisfaction Survey. This may include services received at our offices, through Samoa eTax/TIMS, by telephone or email, or through our website.

The survey takes approximately 2–3 minutes to complete. Your feedback helps us understand your experience, identify areas for improvement and continue improving the services we provide

YOUR FEEDBACK MATTERS

The Customer Satisfaction Survey is conducted quarterly throughout the financial year.

Or scan the QR Code below

Thank you for helping us improve our services,

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